Category/Type: Events

The Chair on Consumer Law and Practice organizing a National Webinar on “Navigating Consumer Protection in the E-Commerce Metaverse: Safeguarding Privacy in the Virtual Marketplace”  which aims to deepen understanding and foster collaboration on the challenges and opportunities presented by the integration of e-commerce into the metaverse, focusing on consumer protection and privacy. It seeks to equip participants with the knowledge and strategies needed to navigate the complexities of virtual transactions, ensuring a secure, transparent, and consumer-friendly digital economy.

• Registration Link: https://forms.gle/aCKVNmnYTsc6GRJYA
• Zoom Credentials: https://nls-ac-in.zoom.us/j/99761500897?pwd=VjZCcUJRVmRuSDgzQmFMYitycjA0UT09 ( Meeting ID: 997 6150 0897 Passcode: 481179)
• Contact Information: consumerlaw@nls.ac.in

The Chair is organized a Virtual Panel Discussion on “Unveiling the Shadows: Exploring Dark Patterns in the Realm of Consumer Protection Law” on February 10, 2024 from 3:00 p.m. to 5:00 p.m. on Zoom platform to shed light on the pervasive use of dark patterns in the digital landscape and their implications on consumer protection laws. By bringing together experts from legal, academics, consumer advocacy and e-commerce fields, the discussion explored the challenges posed by dark patterns and potential strategies to address them within the framework of Guidelines for Prevention and Regulation of Dark Patterns, 2023 (Guidelines) notified by the Central Consumer Protection Authority.

The Chair on Consumer Law and Practice (CLAP), NLSIU, Bangalore in collaboration with Indian Direct Selling Association (IDSA) has been working towards effective implementation of the Consumer Protection (Direct Selling) Rules, 2021. Chair on Consumer Law and Practice organized the National Webinar with an objective to facilitate sharing of experience and evolve through discussions, efficacious recommendations to strengthen India’s Direct Selling Industry for achieving better implementation and align with the Central Government’s view of establishment of a Monitoring Mechanism for the States/UTs to monitor or supervise the activities of direct sellers and direct selling entity. Hon’ble Nidhi Khare, Additional Secretary, MoCA, GoI, was invited as the Chief Guest to grace the event.

The ceremony began by charting out its objective, that is, to achieve the purpose of the Consumer Protection Act, 2019 (“CPA, 2019”). The dynamic developments of the field such as product liability, endorsement liability, and e-commerce were also highlighted. It witnessed the presence of various eminent persons. Shri Rohit Kumar Singh, the Secretary of Ministry of Consumer Affairs, addressed the attendees by underscoring the role of the consumer commissions. He dealt with the transforming paradigm of the consumer market. Further, various sessions were conducted to train the members of Kerala District Consumer Redressal Commission regarding consumer related issues.